Web development
We are able to offer a full web design and development service. Unlike many
other web companies, we specialise more in creating interactive database driven
sites. These sites are aimed at solving a particular business problem such
as improving customer relations rather than just to promote a business. The
sites are usually updateable by you without the need to contact us for additional
changes. Sites we develop need not be just on the web. We also develop Intranet
applications, which are used within organisations to help improve internal
communication. Many companies are working towards a paperless office approach
though the use of intranets. Although this will never happen completely, the
improvements to communication in your organisation can be substantial. Workflow
applications are a prime candidate for this. With these, information such
as a customer order or complaint can be processed and progressed automatically
to the relevant people. After each stage is complete, the next department
can be alerted so they can perform their task. If someone in the chain takes
too long completing a particular stage then the system could be set to automatically
alert the relevant person. All this means that your organisation's customer
service improves and makes them more likely to come back to you for repeat
business. We are implementing such a system with this web site and our customers
will be informed as each stage goes live. Please contact
us to discuss this and ways we can help you improve relations with your
customers.
